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ENVISAGE PROJECT / NEC Birmingham · Published 2021

Pet Munchies at Crufts

Product knowledge. People skills.

Pet Munchies team member offering samples to dogs at the Crufts exhibition stand
Product sampling on the Pet Munchies stand at Crufts.

The project at a glance.

Location
Crufts · NEC Birmingham
Team
Brand ambassadors, sales staff & riggers
Scope
Sales, sampling, stand setup & pack-down

Delivery in numbers.

74 shifts delivered · 100% attendance.

The brief.

Pet Munchies needed an exhibition team who could combine sales, promotion and brand awareness at Crufts. The work involved busy customer conversations, a broad product range and practical help with the stand.

What the team did.

Envisage supplied brand ambassadors and sales staff to serve visitors, give out samples and promote a range of more than 30 treats. Briefing covered the products and what staff were expected to achieve each day, so they could take an active role on the stand.

Riggers supported the work before and after the show, helping set up the stand and products and packing down at the end. The staffing brief therefore covered both the public-facing event and the practical work around it.

How it helped.

The team gave Pet Munchies support across the exhibition cycle. Envisage’s March 2021 account describes more than 100 exhibition staff supplied at the NEC since 2014. This is a historical cumulative total, not a claim that 100 people worked at one show or that the relationship remains ongoing.

Reported by Envisage in its published case study. Historical project information is not a guarantee of future performance.

Read the original project account ↗

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Apply this experience to your brief.

Use this project as a starting point for the duties you need covered. Specify the audience, working positions, product briefing and handover arrangements for your own event. The figures above describe this project, not a promised result for a future booking.

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