ENVISAGE IN ACTION / IMMERSIVE EXHIBITIONS
Tutankhamun Exhibition
For a large immersive exhibition, the visitor experience depends on coordination across every area. Envisage provided daily staffing and on-site management for the London exhibition.
ExCeL London · March–June 2025
THE DELIVERY
2,501 staffing shifts.
An event manager, 20–26 brand ambassadors and 2–3 retail staff daily.
The staffing brief
The London run needed daily cover across several distinct visitor-facing roles from March to June 2025. The staffing plan combined an event manager with 20–26 brand ambassadors and 2–3 retail staff each day, rather than treating every position as the same assignment.
What the team did
The team covered ticketing, customer engagement, photo opportunities and retail. On-site management coordinated the team and its responsibilities across the visitor journey.
How that helped
Visitors had people to welcome them, answer questions and help them move through the experience. The organiser had an on-site management contact to coordinate the staffing.
Planning a similar exhibition?
Start with the positions you need covered: entrance and ticketing, gallery assistance, photo opportunities and retail. Share opening hours, peak periods and the management responsibilities you want us to cover. These details help us plan the team and break cover for your own visitor journey.
The shift total covers this project and period. It is not a venue-wide figure or a count of individual staff members.
About this case study
Project dates, staffing scope, photographs and shift totals are supplied by Envisage in its Immersive Exhibition Booklet (page 4). The exhibition name identifies the project; it does not identify the contracting entity.