ENVISAGE GROUP EXPERIENCE / ExCeL London · 2023–2024
Disney100: The Exhibition
Care in every visitor interaction.
THE BRIEF
People make
the experience.
Guest-facing teams supported ticketing, photo opportunities and gallery spaces throughout the exhibition run.
How Envisage delivered
Teams were briefed on the exhibition, visitor questions and changing visitor volumes, working with on-site management to support daily operations.
2,513 shifts fulfilled · 99.52% attendance
Project delivered by Envisage. Figures are project-specific and reproduced from Envisage’s published case study; they are not a guarantee of future performance.
Read the original Envisage case study ↗Your project.
Our next great team.
Tell us what you’re planning ↗THE DETAIL BEHIND THE DELIVERY
The delivery challenge.
A busy exhibition needed consistent visitor-facing cover across ticketing, photo points and galleries. Changing footfall and long operating days made preparation and flexible scheduling important.
How the plan worked.
Envisage briefed staff on guest questions and visitor flow, coordinated with on-site management and adjusted staffing to changing demand. The published delivery record is 13,234 hours across 2,513 shifts, with 99.52% attendance.
What this means for your brief.
Separate entry, gallery and photo-point roles. Plan peak coverage and breaks, and name the person who can approve changes during the run.
Historical Envisage project information. Published delivery figures are not an independent audit or a guarantee of future performance. Planning suggestions describe lessons for a new brief.